Category: Artificial Intelligence
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Higher Education Chatbot: Chatbots Are the Future of Higher Education by Zevik Farkash
7, most of the articles (88.88%) used the chatbot-driven interaction style where the chatbot controls the conversation. 52.77% of the articles used flow-based chatbots where the user had to follow a specific learning path predetermined by the chatbot. Notable examples are explained in (Rodrigo et al., 2012; Griol et al., 2014), where the authors presented…